421 4.7.26 is a temporary SMTP reply meaning gmail rate limited unauthenticated email. Neither SPF nor DKIM passed for this message, so Gmail deferred it. Your server will retry, but if authentication still fails, Gmail starts to reject the mail with 550 5.7.26.
What 421 4.7.26 means
Neither SPF nor DKIM passed for this message, so Gmail deferred it. Your server will retry, but if authentication still fails, Gmail starts to reject the mail with 550 5.7.26.
Common causes
The service that sent the mail is not in your SPF record
Most commonA new ESP, CRM or cold-email tool sends as your domain, but its include: is missing from SPF.
DKIM is not set up for that sending service
Most commonThe service signs with its own shared domain, or does not sign at all, because the DKIM CNAME or TXT records were never added.
Mail is forwarded through a server that breaks SPF
Less commonForwarding changes the sending IP, so SPF fails. Without DKIM, nothing passes.
How to fix 421 4.7.26
- 1
Find which service sent the message
Look at the Received and Return-Path headers of the bounced message. That tells you which platform needs SPF and DKIM.
- 2
Publish DKIM for that service
Add the DKIM records the platform gives you and turn on signing with your own domain. DKIM survives forwarding, so it is the safer of the two.
- 3
Add the service to SPF and check the result
Add its include: to your single SPF record, keep the total under 10 DNS lookups, then run a free EmailHealth check to confirm both pass.
Confirm your domain is set up correctly
Most delivery failures — permanent or temporary — trace back to authentication or reputation. Run a free EmailHealth check to confirm SPF, DKIM, DMARC, blacklist status, and TLS are all healthy for your sending domain. If you send in volume, free daily monitoring will alert you before a small issue becomes a flood of bounces.